Home — Example reports

What you actually receive

No dashboards, no jargon. Below are two example reports with sample data — a free Website Risk Review, and the weekly health report monitoring clients receive.

The Website Risk Review

This is the free first step. A senior consultant looks at your key journeys and sends a short, honest summary of where you're exposed.

Website Risk Review

Fern & Forage — fernandforage.example

Prepared by WebTester Pro · Reviewed personally by a senior QA consultant

Site type
WooCommerce store
Review date
29 June 2026
Journeys reviewed
6
Risk level
Elevated

Sample report · Example data only

Summary

Fern & Forage is a well-built store with a clear purchase path, but three issues expose it to silent revenue loss. The most serious: the checkout's postcode lookup fails on mobile Safari, which quietly blocks a meaningful share of UK mobile buyers. None of these issues would be visible from an uptime monitor — the site was "up" throughout this review.

What was checked

JourneyChecked onResult
Homepage → product → basketDesktop & mobileOK
Checkout (guest)DesktopOK
Checkout (guest)Mobile SafariIssue found
Contact formDesktopSlow — 9s to confirm
Account loginDesktop & mobileOK
SSL & trust signalsCertificate expires in 19 days

Findings

Checkout postcode lookup fails on mobile SafariHigh

On iPhone, the address lookup returns an error and the "Continue to payment" button stays disabled. A determined customer can type the address manually, but most won't. Mobile is typically half of a store's traffic — this is the kind of failure that shows up as "sales are quiet this week" rather than an error anyone reports.

Ask your developer to check the postcode lookup script on iOS Safari. Until fixed, enable manual address entry by default.

Contact form takes 9 seconds to confirmMedium

The form does send, but there's no feedback for 9 seconds. Testing suggests many visitors will click submit repeatedly or leave, assuming it's broken — which produces duplicate enquiries and lost leads.

Add an immediate "sending…" state, and investigate the slow mail handler response.

SSL certificate expires in 19 daysLow — for now

If auto-renewal is configured this resolves itself. If it isn't, in 19 days every visitor sees a full-page "Not Secure" warning and the store effectively goes offline.

Confirm auto-renewal with your host now, while it's a 2-minute job.

Recommendation

The mobile checkout issue justifies daily journey testing on its own — it was invisible to uptime monitoring and would likely have been discovered by falling sales rather than by anyone seeing an error. For a store of this profile, the Full Coverage plan (checkout + forms + login tested daily) is the right fit; Revenue Protection covers everything except the checkout flow itself.

The £197 QA Audit goes deeper than this review — every journey, cross-browser, with a full prioritised findings report — and is credited in full against your first month on any plan.

The weekly health report

Every week, monitoring clients get this in their inbox: what was tested, what passed, what failed, and what to do next.

Weekly Health Report

Harbour Lane Clinic — harbourlane.example

Week 22–28 June 2026 · Revenue Protection plan

Tests run
168
Passed
166
Issues caught
1 (resolved)
Uptime
100%

Sample report · Example data only

This week at a glance

100%
Uptime — no downtime recorded
166/168
Journey tests passed
1
Failure caught & alerted
1.9s
Avg. page load (stable)

Journey results

JourneyFrequencyThis week
Booking enquiry formDaily1 failure — Tue, resolved Tue
Patient portal loginDaily7/7 passed
Key pages (home, services, fees, contact)DailyAll loading correctly
CTA buttons (Book, Call, Enquire)DailyAll responding
UptimeEvery 60 seconds100%
SSL certificateDailyValid — renews Aug 2026

What happened on Tuesday

The 07:00 test found the booking form returning an error after Monday evening's plugin update — submissions were failing silently while the page itself looked normal. You were alerted at 07:04 with a screenshot and the error message; your developer rolled the plugin back and the 11:00 re-test confirmed the form working. Estimated exposure: about 4 hours, overnight — versus days if it had waited for a patient to mention it.

Recommended action

One item this week: the plugin that caused Tuesday's failure has a pending update marked as fixing the issue. Suggest your developer applies it in a quiet window — the following morning's test will confirm the form still works, and I'll be watching that run.

Agency clients receive this same report white-labelled — your logo, your name, delivered ready to forward to your client.

Want a report like this about your site?

Start with the free risk review — a real look at your key journeys by a senior consultant, and a short honest summary of where you're exposed.

Book your free risk review

No obligation. Replies within one working day.