Legal

Privacy Policy

This policy explains what data we collect, why we collect it, and how we protect it. We keep it simple — no unnecessary data, no third-party selling.

Effective date: 22 April 2025 Last updated: 22 April 2025 Jurisdiction: England and Wales (UK GDPR)
Contents
1. Who we are 2. What data we collect 3. Why we collect it 4. Legal basis 5. How long we keep it 6. Third parties 7. International transfers 8. Your rights 9. Cookies 10. Children 11. Changes 12. Contact
01

Who we are

WebTesterPro is a trading name of CloudhostUK Ltd, a company registered in England and Wales. We are the data controller for personal data collected through this website and our services.

Contact: hello@webtesterpro.com

02

What data we collect

Short version: We collect only what we need to run your monitoring and respond to enquiries. We don't sell your data or use it for advertising.
Data type What it includes How collected
Contact details Name, email address, company name Contact form, onboarding
Site access credentials Test account logins, staging URLs Provided by you for monitoring
Website data URLs, page structure, test screenshots Generated during monitoring
Billing data Invoice details, payment records Via payment processor
Usage data Pages visited, browser type, IP address Automatically via website

We do not collect sensitive personal data (health, financial, political, biometric) and do not run any form of advertising tracking.

03

Why we collect it

  • To deliver your monitoring service — running tests, sending alerts, producing reports
  • To respond to enquiries — when you contact us via the website
  • To manage billing — invoicing and payment processing
  • To improve the service — understanding how the site is used in aggregate
  • To meet legal obligations — tax records, fraud prevention
05

How long we keep it

Data type Retention period
Client contact details Duration of contract + 2 years
Test screenshots & logs 90 days rolling
Site access credentials Active contract only — deleted on cancellation
Billing records 7 years (UK tax law requirement)
Enquiry / contact form data 12 months from last contact
06

Third parties

We use a small number of trusted tools to operate the service. We do not sell your data to anyone.

  • Payment processing — handled by a PCI-compliant payment provider. We do not store card details.
  • Email delivery — for sending alerts and reports
  • Cloud infrastructure — for hosting monitoring scripts and storing reports securely

All third-party providers are contracted to handle your data only as instructed and in compliance with UK GDPR.

07

International transfers

We aim to keep data within the UK and EEA. Where any third-party provider transfers data outside these areas, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions).

08

Your rights

Under UK GDPR, you have the following rights regarding your personal data:

Access Request a copy of the data we hold about you
Rectification Ask us to correct inaccurate or incomplete data
Erasure Request deletion of your data where no legal basis remains
Restriction Ask us to limit how we use your data in certain circumstances
Portability Receive your data in a structured, machine-readable format
Objection Object to processing based on legitimate interests

To exercise any of these rights, contact hello@webtesterpro.com. We will respond within 30 days. You also have the right to lodge a complaint with the ICO (Information Commissioner's Office).

09

Cookies

This website uses only essential cookies necessary for it to function. We do not use advertising cookies, third-party tracking, or analytics that identify you personally.

You can disable cookies in your browser settings, though some parts of the site may not function correctly as a result.

10

Children

Our services are intended for business use by adults. We do not knowingly collect data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

11

Changes to this policy

We may update this Privacy Policy from time to time. Where changes are material, we will notify active clients by email before they take effect. The effective date at the top of this page will always reflect the latest version.

12

Contact

For any privacy-related questions or to exercise your rights, contact us at hello@webtesterpro.com or via the contact page.