Expert-Directed Monitoring

Stop losing customers
to website bugs.

Expert-led QA monitoring for forms, checkouts, logins, and customer journeys — combining 11+ years of senior QA experience with targeted automation.

11+ years QA experience
UK-based consultant
Manual review first
Current status All systems healthy
Checkout flow ✓ OK · 340ms
Contact form ✓ OK · 290ms
Login journey ✓ OK · 180ms
SSL certificate Valid · 84 days
2 issues need attention View details →

Human-first QA. Expert-directed monitoring.

Not another dashboard. A senior QA consultant who catches bugs before your customers do.

Real QA Expert

A senior consultant manually tests your key journeys — not a generic script. Every audit is shaped by 11+ years of ecommerce and SaaS experience.

Issues Found Early

Silent checkout failures, broken forms, redirect loops, and SSL expiry — caught before a customer sees them, not after complaints arrive.

Plain-English Reports

No jargon, no dashboards to decode. You get a clear findings report: what broke, why it matters, and what to fix first.

24/7 Monitoring

Targeted automated checks run daily on the flows a consultant identified as highest risk. Instant alerts when something breaks, so you hear it first.

Silent bugs cost you more than you know

Most broken checkouts are discovered by customers, not by the business. A human QA consultant finds them first.

Checkout

Stops working silently

Every minute it's broken is revenue gone. It can break after any update with no warning.

Forms

Stop sending leads

Enquiries vanish without a trace. You have no idea anyone tried to reach you.

Login

Locks customers out

You find out hours later via complaints. By then the trust is already damaged.

Pages

Return errors

A 404 or 500 sends visitors to a competitor before they read a word.

Start free. Then go deeper.
Then stay protected.

A clear three-step path — from your first free expert review to ongoing daily monitoring on the flows that matter.

01

Free expert review

Send your URL and I'll manually review your key journeys and send you a short, practical findings summary.

  • Homepage tested manually
  • One key user journey checked
  • Mobile and desktop reviewed
  • Priority risks highlighted
See what a free check looks like →
02

Clear findings report

You receive a plain-English report showing what was found, why it matters, and what to fix first.

Full QA Audit goes deeper if needed — £197.

03

Ongoing monitoring

If useful, I set up targeted automated checks on the flows that matter, with instant alerts and weekly reports.

From £75/month.

Failures we catch — before your customers do

Six examples of the problems this service is designed to find. Each one represents real revenue, leads, or trust lost to a silent issue.

Add to basket → 290ms
Proceed to checkout → 180ms
Place order button → TIMEOUT ✕
Critical Checkout · Desktop + Mobile

Checkout button stopped responding

A theme update silently broke the checkout at 11pm on a Friday. No error page — customers just hit a frozen button. Undetected until Monday morning.

Revenue loss on every attempted purchase until fixed
Detected by: daily checkout flow test — timeout triggers an alert within minutes
Form loaded → OK
Fields completed → OK
Submission → no confirmation ✕
Critical Contact Form · All Browsers

Contact form silently failing

Form appeared to submit successfully — no error shown to visitors. But the notification email never arrived. Every enquiry simply vanished without a trace.

Leads lost for weeks with no indication anything was wrong
Detected by: daily form submission test — no confirmation response triggers an immediate alert
SSL certificate · 7 days remaining
Auto-renewal: FAILED
Browser will show "Not Secure" ✕
Warning SSL · All Devices

SSL certificate about to expire

Auto-renewal silently failed. With 7 days remaining, visitors would soon see a "Not Secure" browser warning — destroying trust before a single page even loads.

Visitors abandon on "Not Secure" warning before reading anything
Detected by: daily SSL validity check with 30-day and 7-day advance warning alerts
Page loaded → OK (desktop)
CTA button → obscured by footer ✕
Mobile conversion → blocked ✕
Critical Layout · iOS Safari · Mobile

Mobile CTA hidden by footer overlap

On iPhone Safari, a sticky footer was overlapping the primary call-to-action. Desktop looked completely fine — the layout bug only appeared on mobile screens.

Mobile visitors unable to convert — affecting majority of traffic
Detected by: free expert review manually checks key CTAs across mobile viewports
/login → redirects to /account
/account → redirects to /login
ERR_TOO_MANY_REDIRECTS ✕
Critical Login · Chrome + Firefox

Login redirect loop locking users out

A config change caused login and account pages to redirect to each other indefinitely. All returning customers hit a browser error and were locked out of their accounts.

All returning customers unable to log in until resolved
Detected by: daily login journey test — redirect errors and auth failures trigger an immediate alert
Payment processed → OK
Redirect to confirmation → 404 ✕
Order confirmed: not reached ✕
Critical Post-payment · All Browsers

Payment redirect returning 404

Payment completed correctly but the confirmation page URL had been renamed. Customers saw a 404 after paying — no confirmation, no trust, and high refund request volume.

Customers contacting support assuming payment failed, requesting refunds
Detected by: post-purchase confirmation check verifies the redirect URL after every test transaction

A consultant, not a dashboard

Automated tools test what they're told to test. A QA consultant tests the way a real customer does — including the edge cases, mobile quirks, and journey failures a bot would never think to try.

"Most businesses discover broken checkouts from angry customers. A proper QA audit catches the things automated tools don't even think to look for."
Real example
A Shopify store's checkout silently broke after a theme update at 11pm. Our monitor caught it at 11:04pm — before a single customer hit the error. The owner fixed it before the morning rush.
11+
Years of hands-on QA consulting experience with ecommerce & SaaS
24/7
Expert-directed monitoring running while you sleep
Daily
Tests on the flows a consultant identified as highest-risk
£197
Full QA Audit — manual testing, full report, creditable against month one
For agencies
White-label monitoring for all your client sites
Branded weekly reports delivered under your name. One invoice, all clients covered.
See Agency plan →
Pricing Expert-directed monitoring — configured from what your audit actually found

Expert-directed monitoring plans

Following your QA Audit, monitoring is configured on the flows that matter most for your site. No generic templates — coverage chosen by the consultant.

One-off audit
Full QA Audit — £197

A senior QA consultant manually tests all key customer journeys and delivers a prioritised report with screenshots and fix recommendations. Creditable against month one of monitoring.

All journeys tested manually Screenshots of every issue Mobile & desktop reviewed Delivered in 2–3 working days
Book QA Audit

£197 · one-off · no commitment

Ongoing monitoring plans

Not sure where to start? The review is free and takes less than 5 minutes — no commitment required.

Book a Free Website Risk Review
Site Protect
£75/mo
Brochure sites and simple business websites
  • Uptime monitoring
  • SSL certificate monitoring
  • Key page checks
  • Broken link scan
  • Email alerts
Get Started — Free Review
Full Coverage
£300/mo
E-commerce, membership and customer-account sites
  • Everything in Revenue Protection
  • Add to cart & checkout test
  • Order confirmation check
  • Advanced multi-step flows
  • Priority alerts
Get Started — Free Review

Book a Free Website Risk Review

A senior QA consultant manually reviews key customer journeys and sends you a short, practical findings summary. Manual review first — no generic scanner report.

The free check gives you a useful snapshot of potential risks across forms, checkout steps, login journeys, mobile layout, and obvious trust issues. It's not the same as a full paid monitoring report, but you'll get clear, practical value.

Manual review first UK-based QA consultant Practical findings summary No generic scanner report
Book a Free Website Risk Review